Help & Contact
Quick answers, and how to reach a human.
Create your portal, add your works with photos and prices, then share your one link. A $15/month subscription unlocks your published portal; identity verification (your blue badge) is included at no extra cost.
Browse the Art Community or any artist's portal — no account needed. Found something? Use Enquire to message the artist directly. You deal with the artist for payment and delivery.
A blue badge means the artist completed an identity check. It confirms who the artist is — not the authenticity or value of any individual artwork.
Common questions
No. SureHarbor provides the shopfront only and is not a party to any sale. Payment, postage, and any refunds are arranged directly between you and the artist.
Artists can cancel anytime from the portal billing screen; access continues until the end of the paid period.
Email us and we'll remove your account and personal data.
Still need help?
Email support@sureharbor.app — we usually reply within a business day.